Returns Policy

At rastaffshop.com,au, we take pride in the quality of our products and the satisfaction of our customers. Please read our returns policy carefully before making a purchase.

Returns Eligibility
We only accept returns in the case of:

• Items that arrive damaged, or
• Items that are faulty due to a manufacturing defect

How to Request a Return
If you receive a damaged or faulty item, please contact us with the following information:

• Your order number
• A clear description of the issue
• Photographic evidence of the damage or defect

Once your return request is reviewed and approved, we will provide instructions on how to return the item.

• Return Conditions
  Items must be returned in their original packaging (where possible).
• We do not accept returns for change of mind, incorrect sizing, or other non-fault-related reasons.
• Return shipping costs for approved claims will be covered by us or reimbursed.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 10 business days.